Connect with SCORE Houston
SCORE offers the nation's largest network of free, expert business mentors. [Click here for our office locations]
If you're just starting a business, SCORE mentors can provide the practical action plan, education, and tools you need to open your doors and establish a customer base.
If you already own a business, our volunteer mentors can help identify ways to increase profit, improve employee and customer satisfaction, and achieve work/ life balance.
With SCORE, you can have the honest, confidential and sometimes tough conversations about managing money, motivating your team, and other business topics. We can be your confidant, your cheerleader and your accountability partner on your path to achieving success.
... August 26 Customer Service Tips from Jerry Hoffman, SCORE Mentor
If you own retail operation and someone comes into your establishment a second time and looks familiar but you don’t know the person's name, just say “ Nice to See you again “
If you own a place where you get repeat business then make a goal to learn the name of three customers every week.
Take your 5 Top Customers and send them a $50 gift certificate to a nice restaurant.
Give $50 check every month to your employee of the month.
Give a compliment to one employee every week for doing a nice job.
Success Stories: SCORE Client Launches his Food Truck ... Scroll down to see the 2019 SBA Small Business Awards Winners
- We specialize in business planning, marketing, and financial strategies...
- We have experts in retail, clothing, leasing, online stores...
- We assist with patent, trademark, legal, accounting...
Register today for our no- and low-cost business training on a variety of business topics including marketing, finance, accounting, and management.
Templates and Tools
Browse our library for Business plan templates, Startup check-list, Selecting the right legal structure, Important phone numbers, SBA loan programs, and more.
2019 SBA Small Business Awards Winners